Great leaders delegate
effectively because they have a clear vision of two things: accomplishing
the work and helping their people grow.
Delegation is a core principle
of Heavenly Father’s plan.
Delegation was used in
every step of the creation.
Delegation was used in
every phase of the Savior’s earthly ministry.
Delegation is the principle
through which the restoration occurred.
Delegation is the leadership
principle used to accomplish the Lord’s purposes throughout the
Church today.
And yet delegation is frequently
misunderstood and often misapplied.
In observing
a servant who is overloaded with work, most of us have heard (or
even made) comments such as “He should delegate more” or “Why doesn’t
she learn to delegate?” The assumption seems to be that the trick to delegation is simply
turning work over to someone else and suddenly being free of that
responsibility.
But it’s a mistake to regard
delegation as simply the ability to get someone else to do your
job. When we treat delegation as no more than shifting responsibility,
we communicate to the other person a dangerous message: “You’ll
be doing me a big favor if you’ll complete this assignment.” Then
your co-worker feels free either to carry out the task or to leave
it incomplete.
Where there’s no sense
of psychological ownership of a task, there’s little incentive to
get it done.
As any good leader can
attest, delegation won’t necessarily give you more time immediately.
Especially at the start, delegation requires careful thought, communication,
commitment and focus. At the very beginning, delegation may require
even more of your time than if you had done the delegated task yourself.
In the long run, however,
you should expect delegation to give you time for other matters.
And of course in addition to facilitating the accomplishment of
work, effective delegation develops others by giving them the opportunity
to serve, to learn new skills, to stretch their wings, to build
their confidence and broaden their competence.
Delegation Implies Trust
With delegation comes stewardship.
A stewardship is a job with a trust. When an assignment is delegated
to us, we are entrusted with that assignment.
With
every delegated stewardship, certain authority, power and trust are bestowed.
When the principle of delegation is properly practiced, everyone
benefits: the person who delegates the task or assignment, the person
who receives the delegated stewardship, and the people who are blessed
by the service rendered.
Knowing When to “Let Go”
Even if he or she is clearly
the most qualified for a task, a good leader must be disciplined
enough to “let go.”
For example, one bishop
we know, by virtue of his previous callings and experience, is an
excellent administrator. He is exceptionally strong with organizational
details, familiar with nearly every computer program used in the
Church and able to put together statistical reports quickly and
efficiently. Yet he understands that in his new role as bishop he
is president of the Aaronic Priesthood in his ward.
Today his stewardship focus
is on increasing the spiritual strength and resilience of the ward’s
youth. Administrative details, which he loved in previous assignments,
must now be delegated to his executive secretary and clerks. Those
“detail” assignments are no less important than they were when he
had them, but the bishop shares those burdens with people who are
properly qualified and authorized to help carry the load.
Regardless of the assignment,
this same principle of delegation applies.
Why, then, do many leaders
not delegate? Here are what seem to be the most common excuses
given:
(1) “I just can’t rely
on my people to do the job the way I want it done.”
(2) “It’s easier
and faster to do the job myself than to delegate it.”
(3) “It’s frustrating
not to have something done the right way the first time.”
On
the other hand, most of us have observed leaders who are always
calm and collected, who seem to be in control of every situation,
who manage to involve their people in nearly every phase of the
work, and whose team members seem fulfilled and energized by their
labor.
These
are the leaders who understand and practice effective delegation.
Quotes Worth Remembering
Church leaders must delegate responsibility
or perish under a mountain of administrative detail that no mortal
man can bear. – Bruce R. McConkie
Any good leader knows, however, that
delegation won’t necessarily give him more free time immediately.
In the long run, effective delegation should give the leader
more time for other matters, but in the short time frame, it may
involve an even greater time commitment. – William G. Dyer
…in order to have the fruits of organized
effort, we must have leadership; and in order to have leadership
we must delegate some authority, because leadership without authority
is ineffective. –
Richard L. Evans
They (the Bishops) cannot do it all themselves.
They have counselors to whom they can and must delegate. In so doing,
they will bless themselves and their people. –
Gordon B. Hinckley
In the final analysis, effective delegation
takes the emotional courage to allow, to one degree or another,
others to make some mistakes …This courage consists of patience,
self-control, faith in others and in their potential, and respect
for individual differences. –
Stephen R. Covey
Note:
The excerpts of Leadership for Saints posted on Meridian are only a fraction of the contents
of this 349-page book. To learn more about this ground-breaking
book and to order copies, click
here.
Contents
Section 1: Understanding the Role of Leadership
Chapter 1
- What Great Leadership Is
Chapter 2 - What Great Leaders Are
Chapter 3 - What Great Leaders See
Chapter 4 - What Great Leaders Do
Section 2: Getting
the Results You and the Lord Want
Chapter 5
- Planning the Work, Working the Plan
Chapter 6 - Councils: Strength in Unity
Chapter 7 - Creating a Climate of Hope and Energy
Section 3: Skills
That Help You Sleep at Night
Chapter 8
- Communication: Building Bridges to Their Hearts
Chapter 9 - Stewardship Delegation: The Great Multiplier
Chapter 10 - The Power of Influence
Chapter 11 - Gatherings of Saints: Think Purpose, Not Meeting
Section 4: Special
Challenges and Opportunities
Chapter 12
- Discernment: The Gift of Great Price
Chapter 13 - Personal Balance: Your "Being" vs. Your
"Doing"
Chapter 14 - Common Questions, Humble Responses
About
the Authors:
Rodger Dean
Duncan, a descendant of 19th century Protestant evangelists, was
baptized into The Church of Jesus Christ of Latter-day Saints at
the age of 18. Early in his career he was an award-winning journalist,
editor and syndicated columnist. He has been a consultant to cabinet
officers under two U.S. presidents, members of the U.S. Senate,
and senior officers of major corporations. He earned a Ph.D. at
Purdue University, and is founder and president of The Duncan Company,
a consulting firm focused on leadership development and organizational
effectiveness.
Brother Duncan
has served on several stake high councils, twice as bishop, as stake
president, and as stake mission president. Under President Spencer
W. Kimball he served on the Advisory Council that first recommended
the subtitle to the Book of Mormon, "Another Testament of Jesus
Christ."
Dr. Duncan is
married to Rean Robbins-Duncan. They have four children and three
grandchildren. The Duncans live in Missouri, only a short walk from
Historic Liberty Jail.
Ed
J. Pinegar, a dentist by training and vocation, graduated from Brigham
Young University and attended dental school at the University of
Southern California. While practicing dentistry, he taught seminary
for several years, then taught the Book of Mormon and Gospel Principles
and Practices courses at BYU for 18 years.
Brother
Pinegar's Church assignments include stake high councilor, bishop
(twice), stake president, member of the General Board for Young
Men, and member of the Missionary Programs Advisory Committee. He
also presided over the England London Mission and the Missionary
Training Center in Provo, Utah. He is author of several books for
the LDS market.
Brother
Pinegar is married to Patricia Peterson Pinegar, former General
President of the Primary for the Church. They are parents of eight
children and have 32 grandchildren. The Pinegars live in Orem, Utah.