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Leadership
and Self-Deception
Chapter 13: Life in the Box
Bud stood up and pointed at the diagram. "Notice that after I betrayed myself, I saw myself in certain self-justifying ways. For example, I saw myself as the sort of person whos hardworking, important, fair, sensitive, the sort of person whos a good dad and a good husband. Thats how I saw myself after I betrayed myself. But heres an important question: Was I lying there thinking of myself in these self-justifying ways before I betrayed myself?"

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I looked up at the board again.
Yes! I cheered silently. All of this trouble happened because Bud betrayed a feeling that he had for Nancy. But I rarely have those kinds of feelings for Laura. And the reason why is obviousLaura is so much worse than Nancy. No one would feel they should do things for her given the way she is. My case is different. Bud got into trouble because he betrayed himself. Im not betraying my-self. I sat back, satisfied.
"Okay, I think I get this," I said, preparing to ask my question. "I think I understand the idea of self-betrayal. Check me on it: As people, we have a sense of what other people might need and how we can help them. Right?"
"Yes," Bud and Kate said, almost in unison.
"And if I have that sort of a sense and go against it, then I betray my own sense of what I should do for someone. Thats what we call self-betrayal. Right?"
"Thats right. Yes."
"And if I betray myself, then I start seeing things differentlymy view of others, myself, my circumstances, everything is distorted in a way that makes me feel okay about what Im doing."
"Yes, thats right," Bud said. "You begin to see the world in a way that makes you feel justified in your self-betrayal."
"Okay," I said, "I understand that. And thats what you call the box. I go into the box when I betray myself."
"Yes."
"Okay. Then heres my question: What if I dont have a feeling that I betray? For example, what if when a child cries I dont have a feeling like the one you had? What if I just elbow my wife and tell her to get the kid? What youre saying is that its not self-betrayal and that I wouldnt be in the box, right?"
Bud paused for a moment. "Thats an important question, Tom. We need to think about it with some care. As for whether youd be in the box or not, I wouldnt know. Youll have to think of situations in your life and decide for yourself. But theres something we havent talked about yet that may help you with your question.
"So far weve learned how we get in the box. At this point were ready to consider how we carry boxes with us."
"How we carry them with us?" I asked.
"Yes." Bud stood up and pointed at the diagram. "Notice that after I betrayed myself, I saw myself in certain self-justifying ways. For example, I saw myself as the sort of person whos hardworking, important, fair, sensitive, the sort of person whos a good dad and a good husband. Thats how I saw myself after I betrayed myself. But heres an important question: Was I lying there thinking of myself in these self-justifying ways before I betrayed myself?"
I thought about the question. "No, I wouldnt think so."
"Thats right. These self-justifying ways of seeing myself arose in my self-betrayalwhen I needed to be justified."
"Okay, that makes sense," I said.
"But think about it," Bud continued. "The story of self-betrayal weve been talking about is just one simple example, and it happened many years ago. Do you think its the only time Ive ever betrayed myself?"
"I doubt it," I said.
"You can do more than doubt it," Bud said, chuckling. "I dont think Ive ever gone a day without betraying myself in some wayand perhaps not even an hour. Ive spent a lifetime betraying myself, as have you, Kate, and everyone else at Zagrum. And every time Ive betrayed myself, Ive seen myself in certain self-justifying waysjust like I did in the story weve been talking about. The result is that over time, certain of these self-justifying images become characteristic of me. Theyre the form my boxes take as I carry them with me into new situations."
At this, Bud added a fifth sentence to the list about self-betrayal:
"Self-betrayal"
1. An act contrary to what I feel I should do for another is called
an act of "self-betrayal."
2.
When I betray myself, I begin to see the world in a way that justifies
my self-betrayal.
3. When I see a self-justifying world, my view of reality becomes
distorted.
4. Sowhen I betray myself, I enter the box.
5. Over time, certain boxes become characteristic of me, and I
carry them with me.
I sat there trying to digest the meaning of all this, but I wasnt quite sure I understood.
"Let me show you what I mean. Lets take this self-justifying image right here," Bud said, pointing on the diagram to "Good husband." "Lets imagine that over many self-betrayals, this self-justifying image has become characteristic of me. So as I move through my marriage and my life, I see myself as the sort of person whos a good husband. Fair enough?"
I nodded.
"Now consider this: Its Mothers Day, and near the end of the day my wife says in a hurt voice, I dont think you thought about me much today."
Bud paused, and I thought about Mothers Day at my own house a few months earlier. Laura had said almost the same thing.
"If Im carrying a self-justifying image that says Im the sort of person whos a good husband, how do you suppose I might start to see Nancy when she accuses me of not thinking about her? Do you suppose I might start to feel defensive and blame her?"
"Oh, for sure," I said, thinking of Laura. "Youd blame her for failing to notice or give you credit for all the things you do do, for example."
"Yes. So I might blame her for being ungrateful."
"Or for even more than that," I added. "You might feel trapped by her. I mean, there she is, accusing you of being uncaring, when shes the one who hardly ever cares for you. Its hard to throw yourself into making her day wonderful when she herself never does anything that would make you want to do that in the first place." I stopped myself short as I felt the cool wind of embarrassment against my soul. Buds story had transported me to my own troubles, and my indiscretion had given Bud and Kate a peek at the raw emotion I felt toward Laura. I cursed myself and resolved to stay more detached.
"Thats right," Bud said. "I know exactly what you mean. And when Im feeling that way toward Nancy, do you suppose I might also inflate her faults? Might she seem worse to me than she really is?"
I didnt want to answer, but Bud waited. "Yeah, I suppose so," I said flatly.
"And notice something else," Bud continued enthusiastically. "As long as Im feeling that way, will I ever seriously consider Nancys complaintthat I hadnt really thought of her? Or will I be more likely to brush it off?"
I thought of an endless string of altercations with Laura. "You probably wouldnt question yourself much," I said finally, without much enthusiasm.
"Here I am," Bud continued, pointing to the board, "blaming Nancy, inflating her faults, and minimizing my own. So where am I?"
"I guess youre in the box," I answered, half-audibly, while my mind argued the pointBut what about Nancy? Maybe shes in the box too. Why dont we consider that? I suddenly started to feel very angry with thisall of it.
"Yes," I heard Bud say, "but noticedid I have to have a feeling that I betrayed in that moment in order to be in the box toward her?"
The question didnt quite register. "What was that?" I asked belligerently.
The edge in my voice caught me by surprise, and I felt exposed once again. My resolution of detachment had held for all of a minute. "Im sorry, Bud," I said, trying to recover, "I didnt quite catch the question."
Bud looked at me gently. It was clear that hed noticed my anger, but he didnt seem put off by it. "Well, my question was this: Here I am in the box toward NancyI was blaming her, inflating her faults, and so onbut did I have to have a feeling that I betrayed in that moment in order to be in the box toward her?"
For some reason, this brief exchange and the focus required by Buds question calmed me, or at least took my mind off my troubles for a moment. I thought about his story. I couldnt remember him mentioning a feeling that he betrayed. "Im not sure," I answered. "I guess not."
"Thats right. I didnt have to have a feeling that I betrayed in that moment in order to be in the box because I was already in the box."
I must have looked a bit puzzled because Kate jumped in with an explanation.
"Remember what Bud was just talking about, Tom. Over time, as we betray ourselves, we come to see ourselves in certain self-justifying ways. We end up carrying these self-justifying images with us into new situations, and to the extent we do, we enter new situations already in the box. We dont see people straightforwardly, as people. Rather, we see them in terms of the self-justifying images weve created. If people act in ways that challenge the claim made by a self-justifying image, we see them as threats. If they reinforce the claim made by a self-justifying image, we see them as allies. If they fail to matter to a self-justifying image, we see them as unimportant. Whichever way we see them, theyre just objects to us. Were already in the box. Thats Buds point."
"Exactly," Bud agreed. "And if Im already in the box toward someone, I generally wont have feelings to do things for them. So the fact that I have few feelings to help someone isnt necessarily evidence that Im out of the box. It may rather be a sign that Im deep within it."
"So youre saying that if I generally dont have feelings to do things for someone in my lifesay, for my wife, Laura, Im probably in the box toward that person? Is that what youre saying?" I asked.
"No, not exactly," answered Bud, as he took his seat next to mine. "Im suggesting that thats the way it generally is for meat least for those Im closest to in my life. Whether its the same with you, toward Laura, for example, I dont know. Youll have to wrestle with that for yourself. But as a general rule, let me suggest this: If you seem to be in the box in a given situation but cant identify a feeling that you betrayed in that moment, thats a clue that you might already be in the box. And you may find it useful to wonder whether youre carrying around some self-justifying images."
"Like being the sort of person whos a good spouse, for example?" I asked.
"Yes. Or the sort of person whos important, or competent, or hardworking, or the smartest. Or being the sort of person who knows everything, or does everything, or doesnt make mistakes, or thinks of others, and so on. Almost anything can be perverted into a self-justifying image."
"Perverted? What do you mean?"
"I mean that most self-justifying images are the in-the-box perversions of what would be great out of the box. For example, its great to be a good spouse. Thats exactly what we should be for our spouses. And its great to think of others and to try to be as knowledgeable as we can be in whatever areas we work in. And so on. But these are the very things were not being when we have self-justifying images about them."
"Im not sure I understand," I said.
"Well," Bud said, standing again, "lets think about self-justifying images for a minute." He resumed his pacing. "For example, certainly its good to think of others, but who am I thinking of when Im thinking of myself as the sort of person who thinks of others?"
"Yourself, I guess."
"Exactly. So my self-justifying image lies to me. It tells me Im focused on one thingin this case, othersbut in having that image Im actually focused on myself."
"Okay, fair enough," I said, looking for holes in his logic. "But what about the one you mentioned about being smart or knowing everything? Whats the problem with that?"
"Lets think about it. Lets say you have a self-justifying image that says you know everything. How do you suppose youd feel toward someone who suggested something new to you?"
"I guess Id resent him. I might find something wrong with his suggestion."
"Right. So would he keep coming to you with new ideas?"
"Probably not."
"And would you end up learning new things?"
"No, I guess not. Oh, I see your point," I said suddenly. "My self-justifying image about being learned can be the very thing that sometimes keeps me from learning."
"Yes. So if I have that self-justifying image, is knowing everything really what Im most concerned about?"
"Not really. I guess your major concern is yourselfhow you look."
"Exactly," Bud said. "Thats the nature of most self-justifying images."
Bud continued, but I was no longer paying attention. I became lost in my own thoughts. Okay, so I can carry my boxes with me. Maybe I have some of these self-justifying images that Bud is talking about. Maybe Im in the box toward Laura. Maybe Laura is just an object to me generally. Okay. But what about Laura? All of this seemed to be saying that Im the one with the problem. But what about her problem? What about her self-justifying images? Lets talk about that!
My anger was building again, when all of a sudden I became aware of my anger. "Aware" is perhaps the wrong word. For Im always aware, when Im angry, that Im angry. But this time I was aware of something more: I was aware of the hypocrisy in my anger. For there I was, angry that Laura was in the box, but in my anger at her being in the box, I was in the box. I was angry at her for being like I was being! The thought caught me short, and Laura seemed different to me in an instantnot different in the sense that she no longer had problems, but different in the sense that I saw myself as having problems too. Her problems no longer seemed to excuse mine.
Kates voice intruded on my thoughts. "Tom."
"Yeah?"
"Is this all making sense, Tom?"
"Yes. I understand it," I said slowly. "I dont necessarily like it, but I understand it." I paused, still thinking of Laura. "I think I have some work to do."
It was an interesting moment. For the first time that afternoon, I was fully open to what Bud and Kate were sharing with meopen to the possibility that I had a problem. More than open actually. I knew I had a problem, and in some ways a big one. Until that moment, Id felt giving in to the possibility that I had a problem would mean that I was the loser, that Id been wrestled to the ground, that Laura had won. But now it didnt seem that way at all. I felt in a strange way free and unencumbered. Laura didnt win, and I didnt lose. The world seemed much different than it had the moment before. I felt hope. Imagine it! I felt hope in the moment I discovered I had a problem.
"I know what you mean," said Kate. "I have a lot of work to do myself."
"Me too," nodded Bud.
A moment or two passed in silence.
"We have one more thing to talk about," Bud said, "and then I want to turn our discussion back to business and see what all this means for Zagrum."
Leadership
and Self-Deception
© 2000 The Arbinger Institute
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